Equipment can be dropped off at our office or you can schedule a pickup.
Do you have computer issues but don’t need a full time IT staff?
Let us be your Personal IT Department!
Your Managed Service Provider (MSP)
Are you looking for reliable IT support and services for your business? Epic IT Solutions is here to help! With over 20 years of IT experience, we are a leading managed service provider based in North Central Florida. We understand that IT issues and network management can be overwhelming. Our goals are to get your issues resolved quickly, reduce downtime, and let you focus on what truly matters: running your business!
Do you already have an in-house IT team but need additional help? We also provide co-managed IT services.
Epic IT Solutions: Seamless Tech Support for Business & Home
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Business IT Solutions & Consulting
We provide expert IT consulting and tailored solutions to help businesses optimize their technology. Whether you need server management, network design, or staff training, we ensure your systems run efficiently and securely. Our business IT services include:
- Business IT Consulting
- High-Value Assessment of Systems & Processes
- Server Installation & Management
- Network Infrastructure Design & Management
- Server Upgrades
- Remote Assistance & On-Site Repair
- Backup Solutions (On & Off-Site)
- Staff Training
Maintenance & IT Support Plans
Keep your business running smoothly with customized maintenance plans designed to fit your company’s size, needs, and budget. Whether you require ongoing support or occasional assistance, we provide proactive solutions to prevent downtime and maintain peak performance.
- Comprehensive IT Maintenance Plans
- Flexible Support—On-Demand or Scheduled
- Preventative IT Monitoring & Updates
Residential Tech Support & Security
From troubleshooting to smart home automation, we help you stay connected and protected. Whether your PC needs repair, your internet is acting up, or you want to secure your home with the latest tech, we’ve got you covered.
- PC & Laptop Repair
- Home Automation Setup
- Virus Removal & Cleanup
- Data Transfer & Recovery
- Smartphone Setup & Configuration
- Backup Solutions for Home Users
- Internet Troubleshooting & Network Optimization
Reliable. Secure. Connected.
Reliable. Secure. Connected.
Reliable. Secure. Connected.
Reliable. Secure. Connected.
Reliable. Secure. Connected.
Optimize. Protect. Support.
Optimize. Protect. Support.
Optimize. Protect. Support.
Optimize. Protect. Support.
Optimize. Protect. Support.
Frequently asked questions
Do I need to provide anything besides my computer?
A description of the problem and any passwords needed for the pc.
How long is the warranty on a repair?
Warranty for parts is 90 days, after that manufacturer warranty if any will apply. Labor is warrantied for 7 days.
What are your hours of operation?
We are open Monday to Friday 8:30am to 5pm, but are always accessible for emergencies or previously scheduled appointments. We understand that needs arise outside of the standard 8:30 to 5.
What computers do you work on?
HP, Asus, Lenovo, Dell, Acer, Toshiba, Sony, Compaq… too many to list! We fix most major brand computers.
What are your rates?
One of the benefits in using a local small business is that we can tailor our network assessment to meet your specific needs. Each network has a unique level of complexity. Our rates are comparable to other network management firms, while providing an outstanding level of service. Ask us for a no pressure price quote!
Do you offer any discounts?
Yes! There are several discounts available:
- Custom service contracts: This works well for most medium to large size companies that anticipate having certain IT needs monthly, quarterly, or annually.
- Large orders: we can typically provide a discount for equipment and software orders that are ordered in bulk.
